Partner Setup

The Partners setup function allows you to tie a partner ID to a customer ID and ship-to ID to use when generating sales orders from inbound POs. In EDI files, there are two fields that identify the sender:

  • Mail ID: This field represents the entity that is sending the file. Mail ID resolves to a particular customer.

  • EDI Ship to Code: This field resolves to an AR Ship-To ID within the generated SO.

We need to be able to identify the trading partner and the AR ship-to ID within the ERP system from these two pieces of information.

Identifying the trading partner and the customer are mandatory. Without that information, the system cannot resolve the ship-to address if the sender did not include that information in the EDI file.

Sometimes there are multiple mail IDs that all resolve to a single customer. Occasionally, EDI files will have the same mail IDs, but based on another piece of information within the file, such as the ship-to information, the sender is a different customer within the ERP system. This means one partner ID within the system can represent multiple customers.

In a simple partner setup process, a partner ID resolves to a single customer (you can find guidance for complex setups (a partner ID can resolve into multiple customers) in the Advanced section).